Privacy Policy

At LogisticKart.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website, use our services, or interact with our platform. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: Name, phone number, email address, location, and other contact details you provide when filling forms or contacting us.
• Booking & Transaction Details: Pickup/delivery address, items to be moved, service preferences, payment status, and transaction history.
• Usage Data: Browser type, IP address, time spent on pages, clicks, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to track user activity and enhance your experience.

2. How We Use Your Information

Your information helps us deliver a seamless and secure relocation experience. We use the data to:

• Process service bookings and manage logistics
• Respond to inquiries and provide customer support
• Send confirmations, service updates, and promotional emails
• Improve website content, layout, and user experience
• Detect fraudulent activity and ensure platform security

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

• Logistic Partners: Trusted third-party service providers and delivery partners for execution of your orders
• Legal Authorities: If required by law, or to protect our rights, safety, or property
• Marketing Tools: We may use third-party analytics and marketing platforms (like Google Analytics, Facebook Pixel) to optimize our campaigns

4. Data Security

We implement industry-standard security measures including encryption, secure servers, firewall protections, and periodic audits to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time
• Opt-out of marketing communications

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be deleted or anonymized.

7. Use of Cookies

Cookies help us understand user behavior and improve our website. You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit functionality.

8. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has shared data with us, please contact us immediately for deletion.

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in legal requirements or our services. Updates will be posted on this page with a revised "Last Updated" date. We encourage users to review this policy periodically.

11. International Data Transfers

If you access our services from outside India, please note that your data may be transferred to, stored, and processed in India. By using our services, you consent to this transfer.

12. Consent

By using our website and services, you consent to our collection and use of your data as described in this Privacy Policy. If you do not agree, please do not use our services.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, feel free to reach out:

• Email: support@logistickart.com
• Phone: +91-8799755590
• Address: Office No. 07, Mohali, Punjab, India

Last Updated: May 27, 2025