Terms & Conditions and Refund Policy

Welcome to LogisticKart - Your trusted partner in nationwide relocations.

1. Acceptance of Terms

By using the website https://logistickart.com/, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part, please do not use our site or services.

2. Definitions

• Service: Any relocation, shifting, or transportation offering made through LogisticKart.
• Service Provider: Individuals or businesses offering their moving services via our platform.
• Service User: Clients or users requesting relocation services.
• User: Any person visiting or using our website.

3. Eligibility

You must be 18 years of age or older to use our services. You must also be legally able to enter into a binding contract under Indian law.

4. User Responsibilities

For Service Users:

• Provide accurate information when requesting services.
• Make timely payments and respect agreed terms with the service provider.
• Ensure a safe environment for service execution.

For Service Providers:

• Offer accurate service descriptions and timelines.
• Fulfill commitments professionally and ethically.

5. Privacy Policy

We value your privacy. Our Privacy Policy explains how we handle your data. Using our website implies you agree with our data handling practices.

6. Modification of Terms

We reserve the right to modify or update these Terms without prior notice. Changes will take effect after being posted. Continued use of our website indicates your acceptance of the updated terms.

7. Intellectual Property

All content, images, and logos on LogisticKart are our intellectual property. You may not copy or distribute them without written consent.

8. Platform Commitment

LogisticKart provides up to 4 verified service providers per user request. If the user chooses an external provider, LogisticKart holds no liability for their actions or services.

9. Limitation of Liability

We are not liable for any direct or indirect damages arising from:

• Service issues, delays, or miscommunication between users and providers.
• Errors or inaccuracies in information on our website.
• Viruses or harmful components received from the platform.

10. Third-Party Content

LogisticKart is not responsible for third-party content, links, or advertisements present on the site. Use them at your discretion.

11. Dispute Resolution

Between Users: Any conflicts must be resolved directly between the involved parties.

With LogisticKart: If a dispute arises, you may contact our support team. Any unresolved matters will be governed by Indian laws and handled exclusively in courts located in Punjab.

12. Termination

We reserve the right to terminate or suspend access for any user found violating these Terms or misusing our platform.

13. Indemnification

You agree to indemnify LogisticKart, its employees, and partners from any losses or claims arising due to your actions on the platform or violation of Terms.

14. Governing Law

All disputes will be subject to the laws of India and settled in courts of Mohali, Punjab.

15. Refund Policy

We understand that plans may change. Refunds may be initiated under specific conditions:

• Service Not Delivered: If services paid for were not rendered.
• Cancellation Before Execution: If you cancel your order before it is initiated.
• Transaction Errors: Duplicate payments or failed services due to system errors.

Refund Process:

• Submit a request to info@logistickart.com with your transaction ID and reason.
• All valid refunds are processed within 7 business days.
• Refunds are credited to the original payment method only (no cash refunds).

Important: Refunds are not applicable for delays caused by natural calamities, strikes, traffic conditions, or government actions.

16. Contact Us

If you have any questions about our Terms or need support, reach out to us:

• Phone: +91-8799755590
• Email: info@logistickart.com
• Address: Office No. 07, Mohali Sec 118, Chandigarh, Punjab – 160055

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our Refund Policy.